Payment Methods and Instructions
- Checks for clients from US and Canada only.
- Wire Transfer or direct deposit to our company account
- Credit Card or Paypal. 4.4% handling fee will be applied and this is for sampling charge or order value below US$100.00.
Payment is due upon receipt of invoice unless otherwise specified in writing by us.
Past due invoices are subject to a 5% late fee.
Returned payments are subject to a US$35.00 charge and the 5% late fee.
Pricing and availability both online and in catalogs may vary and are subject to change without notice. Novoline Promotions Inc is not liable for pricing errors
Customer Supplied Art Files
All customer supplied art work must be in Vector File. Additional charges will be required for any artwork not in vector file or for customers without artwork in any form. The additional art charge starts at USD$10, accurate charge may vary as per specific art files.
Virtual Proofs
We provide our customers vitual proofs for free.
Order Cancellations
Orders can be cancelled with written authorization prior to imprinting or production. All applicable charges incurred prior to cancellation will be invoiced with a minimum charge of US$50.00. Orders on- hold beyond 30 days are subject to cancellation.
Lead Time
Lead time varies by many different factors.